At my initial consultation, like a lot of men my age, I was very nervous, the consultant Mr Shahmalak explained the benefits in such a calm detail that my fears were calmed immediately. I was impressed by the amount of detail describing the surgery and was pleased to make the enormous decision to go ahead with the surgery.
The day of surgery was a fabulous experience, it was clearly apparent I was being operated by an exceptional surgeon in chosen field, Mr Shahmalak is a gently, caring & experienced doctor whom I am deeply grateful to his chosen team in theatre are also a fabulous caring team who took great care in making the whole experience an enjoyable one with great results.
Very professional, calm, assured and friendly in a modern purpose built clinic. From Dr Shahmalak to his team they made me feel relaxed and welcome, but most importantly worked as a team. My thanks and best wishes for your charity work in Pakistan.
Excellent service, communication and approach by all the team involved. My experience has been faultless, with special thanks to Rosa, whom was friendly, attentive and excellent company throughout the procedure.
Mr Shahmalak has an excellent manner, making you feel at ease and very comfortable with his professionalism.
I look forward to the final results.
Dr Shahmalak is a complete professional. I felt in safe hands from start to finish. Everything was covered in depth by him and the team. Every member of staff was well educated and happy to answer any questions.
The procedure was exactly as described and minimal pain. I was nervous initially but Dr Shahmalak and his team made me feel very comfortable and at ease (humour lightens the mood!)
My interests were always first and foremost and I am eternally grateful – THANK YOU.
Very informative & I felt relaxed at all times. The service was impeccable & even though the hotel we stayed was not my usual standard – from a practical point of view it was very convenient.
From my initial phone consultation with Afshan after seeing your ad online, all through my consultation with Mr Shahmalak and the follow up call after my transplant with Joanne I have been extremely satisfied. Every step of the way was fully explained to me and there was no surprises. It is indeed a “VERY RARE” thing these days to be sold a service and for it to be carried out as promised. I have built my own business on quality & service and I was happy to be in the hands of a team, and in particular “The Very Charming Mr Shahmalak” who think the same way.
Thank you again to everyone who made this an easier experience than I was expecting.
To all the staff at Crown Clinic.
I would like to express my gratitude for the quality of treatment and above all, the care I received from your clinic over the last few years.
While I found all the staff excellent, of particular mention are Mr Shahmalak, Afshan and Rosa. I was counting that including reviews, I was actually there on fourteen separate occasions. As you will no doubt appreciate, this has been a major part of my life and one that I will look back on in the years to come. I wish you all every success and happiness for the future. Thank you for changing my life in such a positive way.
From the moment I entered Crown Clinic I felt welcomes and the team put me at ease ahead of the journey I was about to embark on. Dr Shahmalak took the time to walk me through each stage of the procedure, ensuring I was comfortable with each step. Hi steam arranged everything for me on the day of surgery, again ensuring I was completely comfortable and at ease. My post op recovery was outlined and explained to me as well as what would happen that day. It felt more like a spa day than a surgical procedure!
What I thought may have been a lengthy & painful procedure turned out to be a really pleasant, exciting experience…
I was initially quite nervous as I’ve never had any sort of surgery before but Dr Shahmalak & his wonderful team made me feel relaxed & at home. I felt that everyone really cared about what they were doing & the girls were all very friendly & professional. We had a few laughs along the way & I felt I could chat freely with everyone. Thank you so much for an amazing experience.
Also I would like to say a big thank you for arranging accommodation at a lovely hotel. I believe this sows just how much Dr Shahmalak cares for his patients - I travelled a long way to be in Manchester & his concern for my safety was very touching.
I was fed & watered I’d like to also thank Afshan who dealt with me over the phone & was so helpful & informative during my initial consultation.
Thanks again everyone.
All the best
PS: I look forward to seeing everyone again next year sometime
Dr Shahmalak & all of his staff ensured that from my very first appointment through to leaving the clinic after surgery, I felt at complete ease during the procedure.
From the very first consultation everything was explained in detail along with the best options for me. At no stage did I feel under pressure to proceed with the treatment & was advised to take my time to think about it.
The surgery itself went very smoothly in excellent facilities. Dr Shahmalak & his technicians made me feel very relaxed during surgery & ensured I was looked after once I had left the clinic.
I would highly recommend the Crown Clinic & would not hesitate to come back for any further procedures.