I did quite a bit of research and visited several other clinics before selecting the Crown Clinic. I liked the fact that I got to meet the surgeon, Dr Shahmalak, who would be carrying out the procedure as opposed to meeting a salesperson. As soon as I met Dr Shahmalak I knew he was the right man for the job. Not only was he very knowledgeable, highly qualified and equally highly recommended, he was also very friendly and genuine! I felt he had my best interests at hear. I would also like to make a special mention about Afshan, the clinic manager, who was extremely helpful in the lead up to surgery making sure the day of the opp was as stress free as possible. I was travelling up from Essex and Afshan booked me a room at the hotel next door courtesy of Crown Clinic which I thought was a really nice touch! The day of surgery – I met Dr Shahmalak and his team and they talked me through the procedure. They all made me feel very relaxed erasing any of my pre-op nerves. I thought Dr Shahmalak and his team far exceeded my expectations and I would def recommend to anyone considering this procedure!
Thx to the whole team you were all excellent and I would def use you again.
From the onset of the experience at the 1st consultation through to the surgery procedure I am happy to report I have been thoroughly impressed.
I have been informed fully of all the potential issues both positive and negative and have always been given honest and open answers and advice.
The day of the surgery was inevitably not without some discomfort however the team made me as comfortable as possible and acted extremely professionally.
The aftercare advice has to date been exceptional.
Crown Clinic was the second high profile clinic I visited during my search for treatment. I thought it prudent to seek a second opinion on such an important treatment and I am glad I did. Meeting with Dr Shahmalak, the surgeon who was going to perform the procedure, meant that all of my questions were answered in full and very accurately. There were no great claims, hard selling tactics or ambiguous answers involved.
Dr Shahmalak made me feel at ease immediately and therefore confident to ask all of the scripted questions I had about the procedure. Dr Shahmalak furnished me with concise and relevant information, and further literature to take away to aid me in my decision. After meeting with Dr Shahmalak and his team, and experiencing their working environment, I knew this was the clinic to carry out my procedure. My search was over.
Prior to booking my operation, I phoned up the clinic on two separate occasions to ask further questions that the literature had provoked. On each occasion, the clinic were very happy to answer any questions I had. The clinic staff conveyed professionalism, privacy and friendliness at all times.
On the day of the procedure, my nerves were abated by a very kind and caring team of people. The relaxed and convivial atmosphere in the operating room made the day go very quickly indeed for myself. I was extremely well looked after all day and made to feel so comfortable, that I believe it is the only medical building I have not longed to leave as soon as I had entered. The ability of the team to act professionally, whilst creating a light mood was refreshing.
The procedure and the following five weeks of recovery have all gone exactly as Dr Shahmalak and the literature provided by the clinic stated it would. That has been very reassuring indeed. I would not hesitate to recommend Crown Clinic to anyone considering this type of treatment. I am very happy with the choice I made and my progress to date.
The Initial consultation was very informative, and provided all of the relevant information. Dr Shahmalak was very welcoming and helped me to make a decision regarding the best procedure for myself.
On the day of the surgery Mr Shahmalak and his team made me feel very welcome and relaxed. All aspects of the surgery were explained to me throughout the day. I felt confident in Mr Shahmalak and his team in carrying out the procedure. The whole team worked extremely hard throughout the day.
On leaving the clinic following my procedure I was given all of the relevant aftercare information.
Start to finish its been a very professional and friendly service. Very quick turnaround from initial consultation through to surgery. Mr Asim Shahmalak & team have been brilliant during surgery; very clear information provided at each stage and extremely friendly throughout.
Post surgery pack is very comprehensive with clear instructions.
A big thanks & I will be referring to friends & family.
From the first meeting with Mr Shahmalak I felt at ease + confident with Mr Shahmalak. The consultant rooms at Harley Street + clinic at Manchester are of excellent quality, as was the hotel I was put up in Manchester. Mr Shahmalak + all his staff were very friendly, confident + extremely professional at all times, always checking I was ok or needed anything. The procedure itself was a walk in the park totally pain free, + two days post op I am totally painless + swelling is nearly gone.
Highly recommend. Should of done it years ago.
From my initial consultation, I was impressed by the professional manner of the team and I felt at ease with the team at Crown Clinic Manchester.
Initially dealing with Afshan over the phone and then meeting Mr Asim Shahmalak at my consultation.
He was very clear about the options available to me and gave me his valued opinion on what would best work for me based on his extensive experience.
Afshan then went through everything afterwards to confirm my understanding and I left feeling happy and I took some time to decide whether I would go ahead, as advised.
This consultation was my best experience, after doing a lot of research across companies that offer hair restoration and surgery and I subsequently felt confortable and happy to proceed and I went ahead with booking my surgery.
Everything was well organized throughout my whole experience, with an easy guide to assist you prepare pre-surgery and the arrangements for the hotel stay all pre-arranged.
On the day of the surgery everything ran smoothly and all the team were very welcoming and kind in their approach. Rosa greeted me and showed me to the Patients room.
I then ran through the full procedure and what to expect with Mr Shahmalak.
The whole team (Rosa, Alex, Kendra, Sarah and possibly 1 other?) worked hard and were very efficient, whilst always remaining kind and attentive throughout.
They continually monitored my progress and I felt as comfortable as possible, watching films and talking with the team.
There was a pleasant atmosphere and at times I felt more like I was at a relaxing spa-type experience, rather than a surgical procedure, with all the attention I received.
I have wanted to undergo this procedure for a long time and I was very pleased when I discovered Crown clinic.
Along with the positive way I felt when I initially met the team and discussed the options, which were exactly what I was looking for, it was the testimonials and endorsement by well-known figures such as Dr Christian Jessen and Callum Best that really gave me the extra confidence I was looking for.
Post surgery has gone very smoothly and the very thorough ‘fools-guide’ to the required ‘post operative instructions’ show you how to care for your hair and scalp is excellent and very simple to follow.
I would recommend Crown to anyone and will do so in the future.
I am really excited about the results. Watch this space!
After contemplating my hair loss for years I decided to do something about it. Being in healthcare I looked for a surgeon with experience + a proven track record.
Mr Shahmalak and his team were very factual, non nonsense but very friendly + reassuring with it.
I felt comfortable with my choice of clinic from consultation to treatment and aftercare. The team were so pleasant + professional even the treatment day passed quickly + easily. The results look good so far and I would not hesitate to recommend Crown Clinic.
I was really anxious about this decision and I was in two minds whether I was making the right decision. But from meeting Dr Shahmalak everything was great. I was reassured time & time again that everything would be okay. And it was. This was the best decision for me and I’m so excited to see the results. But I cannot say enough good things about Crown Clinic. It is a place I would recommend to anyone and it’s the people that make it.
I was very impressed how quick & tidy work they have done to my procedure, I was absolutely happy with the overhaul treatment I was given and would absolutely recommend your clinic and the care and attention I received.