Testimonials

A fantastic experience from the moment I submitted my initial enquiry to walking out pot-surgery. Friendly, helpful and informative staff supporting Dr S who immediately puts you at ease and almost (almost!) makes the procedure enjoyable.

For something as important this – go to see the best! Crown Clinic is 10/10, 5 stars, A1.

Thank you so much.

Following my retirement as Theatre Sister I decided that the time had finally come to look into Hair Restoration. My hair had become very fine and thin following the birth of my daughter 12 years ago, and although I hoped that it would improve with time, it never did. After a thorough search of all the many clinics available and reading countless reviews, I was drawn to the Crown Clinic.

Mr Shahmalak was extremely professional, caring, knowledgeable and highly skilled in his profession, allaying any fears or concerns that I had. The treatment that I received from start to finish was first class. Everyone was very professional, respectful and friendly, which certainly made me feel at ease, nothing was too much trouble. The Pre and post Operative Instructions were thorough and concise, the 24-hour telephone aftercare service for any concerns post-operatively was also very reassuring to have. I am now day 12 following my surgery and am so relieved that I chose Crown Clinic.

I can’t express my thanks and appreciation enough for the care and treatment that I received from the whole team, Mr Shahmalak, Ms Afshan Shafi (Clinic Manager) Joanne (Patient Co-ordinator) Ella, Kelly & Charlotte (the highly skilled & fabulous Technicians) thank you so much.

After working in the NHS forever 36 years I know who an excellent, high-quality service is and the Crown Clinic has it all. I highly recommend Crown Clinic, look no further.

From initial consultation to post op care, Mr Shahmalak was friendly, professional, attentive and very easy to talk to. He made me feel at ease and explained everything thoroughly at the consultation and on the day of surgery.

Afshan and Joanne were very informative and always happy to provide advice. The three technicians in the surgery were wonderful, they reassured me through the procedure and were lovely to speak to. I am very happy I chose Crown Clinic and I highly recommend them to anyone considering hair implantation.

Before I chose Dr Shahmalak, I did a lot of research, both on types of procedures and what to look for in a surgeon. I wanted to see testimonies that I could trust but I also learned of an organisation for accredited surgeons called the International Alliance of Hair Restorations Surgeons (IAHRS). Dr Shahmalak is one of the few surgeons in the UK that is accredited. On top of this, I felt comfortable Dr Shahmalak was the right surgeon for me once I had my consultation. Once I decided to go ahead with the surgery, everything was explained in detail. The day of the surgery went really smoothly and the entire team did a fantastic job. The aftercare was excellent. I had lots of questions but the team was always happy to help.

I had my initial consultation with Mr Shahmalak in Feb/March 2021. Options were discussed and explained and left with a positive feeling. As a result of other circumstances I delayed my FUE procedure until March 2022. Once I opted for the procedure the pre-surgery service was very thorough and left no open ends. I arrived at the clinic on the day of the surgery at 7.30am and was free to go by 2.30pm. The whole experience was exceptional; Mr Shahmalak and his team from start to finish were extremely professional and function as a ‘well oiled machine’. They were all very open to answering any questions or queries. I paused and at no stage tried to ‘rush me along’.

The Crown is more expensive when compared to other supposed ‘similar clinics’. I did my research and was fortunate to have personal friends who already FUE procedures at other clinics.

From my experience, to-date, and in my opinion you get what you pay for!

I have had an excellent experience with Crown Clinic, from the 1^st consultation meeting to the end of the surgery and aftercare. Everything has been top class.

My initial consultation was very informative. Dr Shahmalak explained what would happen during and after the procedure. We then repeated this on the morning before surgery to ensure I had the opportunity to as any questions before we began.

Once I had the local anaesthetic I didn’t feel a thing and was very comfortable for the rest of the day. Dr Shahmalak and his team made me feel very comfortable all day.

I cannot fault the experience. I would recommend Crown Clinic to anyone. A highly experienced team, state of the aft surgery and a team you can trust.

Thank you.

From the initial telephone enquiry, face to face consultation with Doctor Shahmalak, through to surgery and beyond, I could not have been put more at ease from Dr Shahmalak and his wonderful team. I knew that the surgery would take a while but to be fair, because the doctor and his team are so personable I felt the time flew by as were chatting away. No stone was left unturned in explaining to me how the procedure would go and how to look after myself postop. It is early days, I am three weeks post op and I could not be happier. Looking forward to seeing the team in nine months to check progress.

My overall experience, both pre and post surgery, was excellent.

I was furnished with a complete information pack pre surgery and was impressed with the clinics response time to my emails.

Throughout the process I always felt reassured by both the surgeon and his team.

When I first met Dr Shahmalak for an initial consultation I knew that I had found the surgeon I wanted to carry out my hair transplant. I had previously had a consultation at another clinic but I had not been inspired with the same confidence. Dr Shahmalak combines outstanding technical ability as a surgeon with a calm, empathetic, highly approachable manner as a person. The rest of the team. At Crown Clinic were equally professional, helpful and friendly, arranging my accommodation and transport, and keeping me informed of everything I needed to know before, during and after my operation. The added difficulties of the procedure taking place during the Covid ear were all handled with equal grace and efficiency.

Very many thanks to everyone.

From the first consultation, Dr Shahmalak inspired me with his knowledge, expertise and all round passion for H/T surgery. He completely put me at ease.

The day of surgery went very smoothly and Dr Shahmalak and his team were fantastic. A real credit to Crown Clinic.

Prior to surgery I was fairly nervous and wondering if I was doing the right thing. All I can say is go for it! I am so pleased with the initial results and looking forward to see the full results this year.