Testimonials

Dr Shahmalak lived up to the reputation he has as an experienced surgeon. The first consultation was excellent and comfortable for me. The whole team were outstanding throughout my experience. From my seven years NHS experience I can tell the whole clinic is run to a high standard, with the patients’ wellbeing at the core of this. Any trepidation I had leading up to surgery day was settled instantly with how at ease all staff were throughout the day. If you are thinking of surgery or even just wanting to see what your options are, I highly recommend Dr Shahmalak and his team for a no less than perfect experience.

I cannot speak highly enough of Dr Shahmalak and his team at the Crown Clinic. Having previously had a FUT procedure at a different clinic in 2016, my FUE at the Crown demonstrates how professional an outfit they are. The doctor is knowledgeable and his relaxed and good humoured demeanour enables the process smooth and it is clear you are in good (the best) hands.

The clinic I beautifully spotless and the entire procedure, from consultation to after-care has been perfectly communicated and I cannot recommend the Crown strongly enough (especially when compared to other providers). Already I can see how neat and professional a procedure this has been. Thank you!

Initially I was nervous before even phoning to book an appointment but instantly put at ease with Joanne’s kind and friendly nature. My first meeting with Dr Shahmalak was very thorough and informative. I then booked my appointment and everybody made sure I knew exactly what I needed to know. Everything was very clear in my pack.

Again, my pre-surgery meeting was very clear and Dr Shahmalak’s perfectionism shone through. Making sure he and I were fully happy with the hairline he had drawn. The staff during the surgery were fantastic. Kelly, Louise, Charlotte and Vicky’s rapport was so warm and friendly making me feel at ease and relaxed at all times.

I left the procedure feeling I’d had really nice day.

My post-surgery notes in my pack were so clear and followed my day to day schedule with ease. The pain was so minimal and nothing like I had expected.

I am now on day 14 and have no pain whatsoever. The hairs are easily visible and have not yet started to fall out.

I have nothing but praise for everybody involved and would recommend your clinic in a heartbeat.

Thank you so much and I look forward to the hairs starting to grow.

My experience with Crown Clinic has been amazing, from start to finish.

My initial consultation with Dr. Asim Shahmalak was very informative and gave me ample opportunity to ask questions, all of which were answered. I had previously researched the FUT procedure and outcomes, which Dr. Asim confirmed was the right approach for me.

On the day of the surgery, I was welcomed by the Clinic manager, Ms. Afshan and Dr. Asim, before  discussing what the day would entail. I was reassured that this was definitely the most appropriate procedure for my condition. I was shown to my personal patient room and later met the team, who were wonderful.

I was very well looked after throughout the day, both during the procedure and at break

times. I felt very comfortable and reassured.  A very well organised day from start to finish and I felt truly cared for.

The Surgeon and team are superb: highly experienced, kind, considerate, gentle, and very thoughtful. Absolutely brilliant at what they do.

The aftercare instructions are very helpful and well structured, giving you a step by step guide as to what to expect throughout your recovery period.

Overall, I am delighted with the outcome, the service and professionalism Crown Clinic provide. A truly remarkable team who excel at what they do. I can’t recommend them enough.

From consultation to procedure I had a great experience.

Dr Asim was professional, caring and efficient as are the rest of his team – I cannot speak highly enough of every member of staff who looked after me during the op.

From the moment I arrived on the day of my op I felt well looked after put at ease and in safe hands.

I am extremely pleased with my experience at Crown Clinic. The clinic is very easy to find and discreet. From the moment I stepped in the clinic, I knew I had made the right choice. Every single member of staff were just so polite and friendly, not to mention Mr Shahmalak! What a legend! Apart from being very funny and charismatic, the guy clearly knows his stuff which is why he is the best in the business! From the pre-op to the op and post-op, everything just ran so seamless. I would like to take the opportunity to thank each and every member of staff of my op (25/02/21) for making it such a pleasurable experience and can’t wait to see the final results!! (Written 2 days post)

The overall experience at Crown Clinic has been excellent, from initial consultation through to completion of surgery.

Surgeon and staff extremely helpful and put you at ease.

Without exception everyone made you feel calm and comfortable and during surgery there was friendly banter which helped make the time move quickly.

Post-surgery I have had no contact but presumably at some point I will.

Crown Clinic was the second high profile clinic I visited during my search for treatment. I thought it prudent to seek a second opinion on such an important treatment and I am glad I did. Meeting with Dr Shahmalak, the surgeon who was going to perform the procedure meant that all of my questions were answered in full and very accurately. There were no great claims, hard-selling tactics or ambiguous answers involved.

Dr Shahmalak made me feel at ease immediately and therefore confident to ask all of the scripted questions I had about the procedure. Dr Shahmalak furnished me with concise and relevant information, and further literature to take away to aid me in my decision. After meeting with Dr Shahmalak and his team, and experiencing their working environment, I knew this was the clinic to carry out my procedure. My search was over.

Prior to booking my operation, I phoned up the clinic on two separate occasions to ask further questions that the literature had provoked. On each occasion, the clinic were very happy to answer any questions I had. The clinic staff conveyed professionalism, privacy and friendliness at all times.

On the day of the procedure, my nerves were abated by a very kind and caring team of people. The relaxed and convivial atmosphere in the operating room made the day go very quickly indeed for myself. I was extremely well looked after all day and made to feel so comfortable, that I believe it is the only medical building I have not longed to leave as soon as I had entered. The ability of the team to act professionally, whilst creating a light mood was refreshing.

The procedure and the following five weeks of recovery have all gone exactly as Dr Shahmalak and the literature provided by the clinic stated it would. That has been very reassuring indeed. I would not hesitate to recommend Crown Clinic to anyone considering this type of treatment. I am very happy with the choice I made and my progress to date.

Many thanks,

My overall experience with Crown Clinic was excellent. Besides been called different names throughout the experience, the consultation, pre and post-surgery were ‘5’ Star!

-Dr Asim Shahmalak and his team were very professional. On arrival, I was very nervous but was made to feel relaxed by the team with great conversation and TV throughout the day. I’m 9 days post-op and I know it’s very early stages but I’m very happy with the results and really looking forward to seeing the final results in 12 months’ time. Thank you!

The experience was excellent. The staff were very helpful and really warming and friendly. They made the procedure fly-by. I would really recommend Crown Clinic 10/10.